Returns & Exchanges
At starwaxathome, we want you to be completely satisfied with your home care products. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to start the return process.
Prepare the Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing